As a “seasoned” Admissions professional, I often liken my journey in this field to “batting for the cycle” in baseball. For those unfamiliar with this term, it refers to the achievement of hitting a single, double, triple, and home run in a single game.
My career has spanned K-12 education, college undergraduate admissions, and university graduate admissions—“the cycle.” While each may seem drastically different, I’ve come to realize that the core principles remain strikingly similar. It’s like ballparks with varying seating capacities and fans of all ages.
Another analogy I often reference in admissions-it’s like planning a wedding. Regardless of the guest list size, the planning requires the same steps: selecting invitations, hiring the band, organizing seating charts, and choosing the perfect menu. At all the institutions where I’ve worked, I’ve found that while the planning might differ in scale (and budget), the underlying steps are truly universal. At every level of education and every type of institution, admissions must organize, market, attract, engage, review, strategize, travel, and host events to attract, enroll, and retain students. And then, you do it again next year. I think of the immortal words of Bon Jovi: “It’s all the same. Only the names have changed.”
And, at the end of the day, just as not every wedding guest nor MLB fan will leave satisfied—be it the distance to the outcome, the venue, the food, or even the weather—the admissions experience is no different. Acknowledging that we cannot please everyone is one of the greatest challenges we face in this profession. It’s a hard truth to accept. We must recognize that it’s unrealistic to expect to win over every prospective student or family during a campus tour or an Open House. (Although we stay to the end, the last song, the encore, fight for extra innings!)
Find comfort in knowing you put forth your best effort, your best game, and tried to please your second cousin twice removed. By authentically representing your institution and showcasing what your school has to offer in the most compelling manner possible-you’ve done your job well. We may not fill every seat at the stadium- and we might have no-shows on the day of the wedding. It’s a disappointment we must accept.
There is one other pressure on us: tuition revenue. Be mindful that prospective students come from diverse financial backgrounds. Just as wedding gifts often vary in value, and not everyone can afford seats in the front row or behind home plate- so does the capacity for families to contribute to tuition. (Does one ever really “break-even” at a wedding?) This reality adds another layer of complexity to our roles, particularly in Catholic education, where our mission emphasizes service to the underserved. It is crucial to extend invitations to those who may not be able to contribute financially, no matter how much we rely on our tuition to sustain us. And while we may not succeed in filling every seat at full price, the richness of guests at our venue is an experience that we must embrace.